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How long do I have to complete my course once I purchase it?
Individual purchases have 90 days to complete the course. School and Institutional purchases have 1 year of access.

I see you take PayPal, but can I use my credit card?
Yes, PayPal will authorize Visa, Mastercard, Discover and American Express

Do you accept checks for individual purchases?
At this time, all individual purchases must be made by credit card online.

I have forgotten my password. How can I get it reset?
On the Login page, there is a button that asks 'Forgotten your username or password?' If you click on this button, it will prompt you to enter either your username or email address. If you are still experiencing problems, please email us at

We will respond as quickly as possible.

Do you accept purchase orders for School/Institutional purchases?
At this time, we do not accept purchase orders. We do accept a check or credit card.

How do I update my profile?
Once you have logged in scroll all the way to the bottom of the homepage, where it says the name you are logged in as. Click on that and it brings you to your profile. Click on the Edit Profile tab. Scroll down to edit any of your information.

What are Contact Hours?
"Contact Hours" is the term used by the American Nurses Credential Center’s Commission on Accreditation (ANCC) to define a unit of nursing continuing education in nursing. A contact hour for all courses accredited on or after January 1, 2007 is defined as:

"Sixty minutes of an organized learning activity, which is either a didactic or clinical experience."

To estimate the number of contact hours for an educational activity, total the minutes spent in didactic or clinical experience and evaluating the activity and divide by 60. For example, 60 minutes = 1 CH, 120 minutes = 2 CH, etc.

What are CEUs?
In 1970 a national task force of volunteers met to establish a form of credit for continuing education different from the semester system used in higher education. That credit was named the "Continuing Education Unit" and has come to be known as the "CEU". A CEU is defined as:

"Ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction."

The International Association for Continuing Education and Training (IACET) is the founder and guardian of the CEU and determines the criteria for awarding CEUs. The National League for Nursing is accredited as an authorized CEU provider by the International Association for Continuing Education and Training (IACET).

Which states in the U.S. accept CEUs to satisfy mandatory continuing education requirements?
Many states, and countries, accept CEUs to satisfy mandatory continuing education requirements. Check with your local licensing board to verify their policies. Click here for a list of organizations that accept CEUs from the IACET web site.

If you have a question that isn't answered here, please email us at

We will respond as quickly as possible.


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Maryland - Union Memorial Hospital

Union Memorial Hospital

Name of Sim Center: Nursing Simulation Lab
Location: Baltimore, MD

Sim Center Highlights: One Room Sim Lab with Approx 300 square feet where Nurses and Nursing Students are trained in Emergency SItuations and High Risk Low Volume Situations. Medium Fidelity manikin is used to do mock codes throughout the hospital. One Sim Man, Nursing Anne, one ALS Baby and one ALS man(all Laerdal), working headwalls and simulated crash cart in room.

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Contact: Ms. Lola Kropkowski, RN
Phone: (410) 554-2746

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