Equipment Issues

 
 
Picture of Michelle Riley
Vital Sim Handheld Range
by Michelle Riley - Wednesday, January 18, 2012, 4:46 PM
 

I have had difficulty with the Vital Sim handheld not working due to range issues.  I have changed the batteries on the handheld and have changed channels.  We are wanting to use the handheld in a control room < 30 ft. away during our scenarios.  I have even had trouble with it being out of range when I was only a few steps away.  Any ideas?

Thanks,

Michelle Riley

 
Picture of Janet Willhaus
Re: Vital Sim Handheld Range
by Janet Willhaus - Thursday, January 19, 2012, 8:39 AM
 

Michelle,

Contact your Laerdal rep for assistance if you don't get an answer that works or call their tech support. Are you using more than one Vital Sim at a time and are they set on different frequencies? I had trouble trying to run the SimKid and the SimBaby at the same time and found out they were on the same frequency. Is there another vital sim in nearby room that might be giving you problems? I found out I had the wrong cord to change the frequencies attached to my boxes.